Deepspar Operations Server™

Capabilities and Technical Information for Large DR Companies

Deepspar Operations Server™ HTTP File Browser

This is a single feature edition of DeepSpar Operations Server offered specifically for companies that have automated business processes, but that are still looking for a way to allow customers to browse and select files online that they want recovered. This feature eliminates all guesswork about quoting and recovery work, and eliminates all the time wasted going back and forth with clients.


Capability for Technicians.  
Reduction of time wasted on recovery of the wrong files. DeepSpar Operations Server exports your clients’ file directories to HTTP right from the image created by DeepSpar Disk Imager or other third-party tools and allows your clients to select online exactly which files they want. This 100% clarity between you and your clients means no wasted time on misguided recoveries.

Deepspar Operations Server™ Custom Edition

This edition of DeepSpar Operations Server is a custom build that is specifically tailored to your well-established business processes and integrated with your existing systems.
Your custom edition of DeepSpar Operations Server can start from a blank sheet of white paper, or you can look here at some of the features we have implemented for other large DR companies:


Key capabilities requested by large DR companies

  1. Browse and Select Files. Customers can browse and select files online that they want recovered. This feature eliminates all guesswork about quoting and recovery work, and eliminates all the time wasted going back and forth with clients.
  2. Download Files Online. Instead of the laborious process of copying and shipping media to clients on a rush schedule, they can download critical files online, instantly. If they want a media copy, this feature automatically copies large amounts of data across multiple DVDs or other media to make this process faster and automated.
  3. Integration. Integrate with your existing technology tools, your business management applications, and your business processes. Anyone with entry-level scripting knowledge can use this development platform for business process automation – for example, to create a process or add a new online form or document.

More sample capabilities for large DR companies:

Capabilities for Operations Managers  
Real-time view of status of all jobs. You can log in to the Manager Console and see the status of all the jobs, including the job that was just completed. Your clients can also log in to the system and see the latest updates on the status of their jobs.

Capabilities for Sales Agents  
More accurate quoting. Because you know specific files to be recovered and their probability of integrity, you can generate a more accurate quote and win more business.
No lost fees because of missing or corrupt data. The way the client selects the files to be recovered and the “probability of integrity” index provided by the system at the time of the quote means that there is no ambiguity between you and your client. No surprises eliminates “no payment”.

Capabilities for Technicians  
Reduction of time wasted on recovery of the wrong files. DeepSpar Operations Server exports your clients’ file directories to HTTP right from the image created by DeepSpar Disk Imager or other third-party tools and allows your clients to select online exactly which files they want. This 100% clarity between you and your clients means no wasted time on misguided recoveries.
Integration with DeepSpar Disk Imager. After clients go online and select the files they want recovered, DeepSpar Disk Imager pulls these selections automatically without the technician getting involved and images only selected data. As soon as the imaging process is completed, the files can be automatically saved to DeepSpar Operations Server to be downloaded by clients over the Internet.

Capabilities for Logistics Managers  
Elimination of shipping errors The customer logs in to DeepSpar Operations Server to provide the shipping company, shipping details, and tracking number for their media.
DeepSpar Operations Server automatically creates an Inbound Shipping alert that goes to the logistics manager with links so that he can easily track the shipment.
Automation of data transfer to client and media creation. In addition to the fact that your customers can download their recovered files online from a link sent by DeepSpar Operations Server, they can also request a physical copy of their files directly in the system, which will automatically copy recovered data to multiple DVDs or other media.

Capabilities for Everyone  
Centralized storage of data. Typically, data is imaged to a drive, saved to a file server, copied to an FTP server, and so on – data is everywhere. And not always accessible by the team members who need it. DeepSpar Operations Server centralizes the storage of the data from your technology tools, business management tools, and client communication tools in one place where everyone in your team can access it easily.

Deepspar Operations Server™ Customer Edition includes

  • Custom workflow that cover all functional areas of your company – e.g. sales, technical, logistics, and management tasks
  • Custom roles
  • Custom e-mail templates – e.g. order request information, customer approval, confirmation of shipment, and more
  • Custom documents – e.g. recovery request form, sales quote, case evaluation report, and more
  • Installation and configuration wizard
  • Licenses for unlimited number of concurrent project
  • Licenses for unlimited number of users

Pricing:

Contact DeepSpar for pricing details.


Results

  • No more wasted time on tasks that don't generate revenue.
  • Eliminate miscommunication – internally and with customers.
  • Eliminate customer claims and liability costs.
  • Fastest order turnaround in the industry.
  • Very efficient pricing - no lost orders.
  • Full control of operations processes.
  • No mismanaged cases.
  • No rework or secondary recoveries.
  • Very efficient pricing - no lost orders.
  • The most efficient utilization of resources.
  • Professional look from customers’ perspective.

Why DeepSpar?

  • DeepSpar is the only company to provide a complete system for companies in the professional data recovery business – for the data recovery technician and for the business manager.
  • DeepSpar has 15 years of experience in the data recovery industry – they have walked much more than a mile in your shoes.
  • DeepSpar discovered the 3D Data Recovery Phases & Issues that became a worldwide standard for data recovery knowledge and training.
  • DeepSpar is the North American reseller of ACE Laboratory products.
  • DeepSpar is the only company to provide deep training for data recovery professionals on advanced topics.
  • DeepSpar is the developer of the only PDR disk imaging device that is up to the demands of the market.
  • DeepSpar is at the leading edge of the most up-to-date procedures for data recovery.
  • DeepSpar techniques and systems are widely used and proven, and data recovery experts swear by them.
  • The DeepSpar forum and FTP site provide you with unprecedented access to hard drive firmware, software upgrades, and documentation updates.
  • DeepSpar PDR techniques and systems are proven in the data recovery field worldwide.
Contact Us: We can increase the automation in your business.